Questions & Answers

Arrival & Parking

The Hotel Waldstätterhof Lucerne is centrally located in the heart of the city, right next to Lucerne railroad station, at the following address:

  • Zentralstrasse 4, CH-6003 Lucerne 

The stylishly renovated building is located just 100 meters south of the train station - ideal for guests arriving by train. Sights such as the Chapel Bridge, the Musegg Towers, the pier and various restaurants and shops are also within easy walking distance.

We recommend that all guests arrive by public transport due to the close proximity to the train station and the location in the center of Lucerne.

You can find the timetables under SBB timetable information

The Hotel Waldstätterhof is only about 100 meters from Lucerne train station - that's only about 3 minutes on foot.

This is how it works:

  • Leave the station building on the left-hand side

  • Crossing the road via the pedestrian crossing

  • Walk along the central street for a minute

  • After the McDonalds you will see our hotel with its two towers

Yes, the hotel offers parking in the inner courtyard. However, the number of outdoor parking spaces is limited, so prior reservation is essential to guarantee a space. Please indicate your parking preference when booking.

A parking space costs CHF 40 per night.

Yes, we have two parking spaces with charging stations for electric cars.

Charging costs CHF 10 in addition to the regular parking price. Please indicate when making your reservation if you require a charging space, as the number is limited.

Breakfast & Gastronomy

The Hotel Waldstätterhof offers a rich breakfast buffet that includes both continental classics and local Swiss specialties. The selection includes freshly prepared egg dishes, muesli, Swiss cheese and regional spreads, bread and pastries from a local bakery and a variety of fresh fruit. The breakfast focuses on quality, regionality and variety - for an enjoyable start to the day.

No, breakfast is not included in the regular room rate and must be booked separately.

If you book breakfast together with your room, the price is CHF 16 per person.
A spontaneous booking on site is also possible and costs CHF 25 per person.

Breakfast is served at the following times:

  • Monday to Friday: 06:30 - 10:00 a.m.

  • Saturday and Sunday: 07:00 - 10:30 a.m.

So you can start the day invigorated and relaxed, whether you get up early or prefer to take it easy.

Yes, of course we offer many vegetarian options. Vegan dishes are also included in our range.

For gluten-free dishes, please contact our service staff - they will be happy to assist you on site and show you what we have to offer.

Yes, the Gleis 1 restaurant at the Hotel Waldstätterhof Lucerne serves modern Swiss cuisine at lunchtime and in the evening. The dishes are seasonal, freshly prepared and often interpreted with creative accents. In addition to classics, the menu also includes vegetarian and gluten-free options. The culinary offerings in the evening change four times a year and are supplemented by special menus for occasions such as Easter or Christmas. At lunchtime, there is a new menu every week.

Yes, our restaurant is open to the public - not just for hotel guests.

Whether breakfast, lunch or dinner: External guests are also very welcome and can look forward to fresh, seasonal cuisine in a central location.

The Gleis 1 restaurant has the following opening hours:

  • Monday to Friday: 06:30 - 22:30

  • Saturday: 07:00 - 22:30

  • Sunday: Breakfast from 07:00 - 10:30 (closed afterwards)

We serve hot meals at the following times:

  • Lunchtime: 11:30 - 13:30

  • Evening: 18:00 - 21:30

We look forward to your visit, whether for breakfast, lunch, dinner or a drink at the bar!

Rooms & facilities

The following room categories are available at the Hotel Waldstätterhof Lucerne:

  • Single room city

  • Single room courtyard

  • Double room city

  • Double room courtyard

  • Double room Premium

  • Junior Suites

  • Suites

The rooms on the courtyard side are quiet and therefore ideal for light sleepers, while the city side is a little livelier.

No, our rooms are not air-conditioned.

On warm days, we provide fans in all rooms. Some rooms are also equipped with an air-cooling system that can lower the temperature by a few degrees.

Please note: This system only works when the window is closed and its cooling capacity is limited.

Yes, we offer family-friendly accommodation:

  • Our suites offer space for two adults and two children. They have a double bed and an additional sofa bed.

  • There are also some double rooms with connecting doors available - ideal for families who like to stay next door to each other but still want some privacy.

We will be happy to advise you on choosing the right room!

Yes, we have baby cribs available. Please note that this should be requested in advance when booking, as not all rooms have enough space for this.

We do not have a minibar in the room. You are welcome to bring your own drinks to reception to cool them. Each room is equipped with a coffee machine, and we will be happy to bring a kettle for tea to your room on request.

Yes, pets are allowed in the Hotel Waldstätterhof and Gleis 1. For an extra charge of CHF 15 per night, four-legged friends can also stay with us. Please indicate when booking if a pet is traveling with you.

Our restaurant and communal areas are barrier-free and offer all guests a comfortable stay. A few rooms are also barrier-free. However, these are limited and should therefore be booked in advance.

Yes, we work with the official Lucerne WLAN. You will receive a personal code at check-in, which you can use to stay connected in our hotel and at many sights throughout the city.

Seminars & Events

Yes, we have 7 seminar rooms of different sizes available. Banquets can also be held, for example in our separate dining room, which can be booked privately.

Depending on the seating arrangement, the seminar rooms can accommodate up to 50 people in concert seating and up to 20 people in rows of tables.

The following technical equipment is available (prices in CHF):

  • Projector with screen: 110.00

  • Projector: 85.00

  • Screen with integrated projector: 110.00

  • Canvas: 30.00

  • Flipchart: 30.00

  • Pinboard: 15.00

  • Moderator case: 30.00

  • Microphone (audio system): 50.00

  • Whiteboard: 25.00

  • Laptop: free of charge on advance order

We will be happy to support you in selecting and preparing the technology for your event.

Basic technical equipment is only included when booking a package. If a room is booked separately without a package, the technical equipment is not included in the room rental.

Yes, we offer packages for business groups:

Day package with 3-course lunch for CHF 115.00 per person, inclusive:

  • Welcome coffee (coffee/tea of your choice)

  • Coffee break in the morning (coffee/tea, 2 juices, croissants)

  • 3-course lunch (served in the restaurant, excl. drinks)

  • Coffee break in the afternoon (coffee/tea, 2 juices, sweet surprise from our kitchen)

  • Basic technical equipment (projector with screen, flipchart, pin board)

  • Seminar set with notepad and writing utensils

  • Presenter's case in the hall

  • Fruit basket and mineral water in the conference room

  • Wireless LAN access

Day package with overnight stay for CHF 365.00 per person, inclusive:

  • All services of the daily package

  • Overnight stay in a standard single room with breakfast (excl. visitor's tax)

  • 3-course dinner in the restaurant (excl. drinks)

We will be happy to advise you personally to put together the right offer for your group.

Booking & Cancellation

It is best to book your room directly via our own website www.hotel-waldstaetterhof.ch. This way, you can specify all your wishes and remain flexible in the event of cancelations.

If you book directly with us, you can cancel free of charge up to 48 hours before arrival (except for group bookings).

We accept all common payment methods.

Track 1 Restaurant

  • MO - FR 06:30 - 22:30
  • SATURDAY 07:00 - 22:30
  • SUNDAY 07:00 - 10:30