Questions & Answers

The Hotel Waldstätterhof is centrally located in Lucerne at Zentralstrasse 4, just a few steps from Lucerne railroad station. The location is ideal for those arriving by train and also offers quick access to the Old Town, Lake Lucerne and many of the city's sights, all within easy walking distance.

The Hotel Waldstätterhof offers a rich breakfast buffet that includes both continental classics and local Swiss specialties. The selection includes freshly prepared egg dishes, muesli, Swiss cheese and regional spreads, bread and pastries from a local bakery and a variety of fresh fruit. The breakfast focuses on quality, regionality and variety - for an enjoyable start to the day.

The Gleis 1 restaurant at the Hotel Waldstätterhof Lucerne serves modern Swiss cuisine. The dishes are seasonal, freshly prepared and often interpreted with creative accents. In addition to classics, the menu also includes vegetarian and gluten-free options. The culinary offerings change four times a year and are supplemented by special menus for occasions such as Easter or Christmas.

Yes, the rooms at the Hotel Waldstätterhof are suitable for families. Our suites have two separate rooms and therefore offer enough space for a family with two children. Triple rooms are also available for families with three people. This allows us to offer flexible and comfortable solutions for family travel as required.

Customer service at the Hotel Waldstätterhof is characterized by authentic, warm and professional hospitality. Our team is there for our guests in all areas, from reception to service and cleaning, with a great deal of commitment and attention. We attach great importance to responding to individual wishes, offering assistance and making the stay as pleasant as possible. The numerous positive guest reviews confirm the friendly atmosphere, the reliable service and the feeling of being welcome and in good hands.

Yes, the Hotel Waldstätterhof offers free WLAN for all guests. Each guest receives an individual password at check-in, which works not only in the room and public areas of the hotel, but also at various tourist hotspots in Lucerne. Ideal for staying connected while traveling.

Yes, pets are allowed at the Hotel Waldstätterhof. For an extra charge of CHF 15 per night, four-legged friends can also stay with us. Please indicate when booking if a pet is traveling with you.

Yes, the Hotel Waldstätterhof offers parking in the inner courtyard. However, the number of outdoor parking spaces is limited, so prior reservation is essential to guarantee a space. The cost is CHF 40 per night. Please indicate your parking request when booking.

There is no air conditioning in the Hotel Waldstätterhof. Our rooms are equipped with fans to ensure pleasant air circulation. There is also an air-cooling system that can lower the temperature by a few degrees when the windows are closed. Please note that this system has a limited capacity and does not work when the windows are open. 

Our restaurant and communal areas are barrier-free and offer all guests a comfortable stay. A few rooms are also barrier-free. However, these are limited and should therefore be booked in advance.

We recommend that all guests arrive by public transport due to the close proximity to the train station and the location in the center of Lucerne.

You can find the timetables under SBB timetable information